Are your paints environmentally friendly?

Our paints are water-based paints. Our paint is environmentally friendly and pollution-free, and has passed the test and has a test report.

Are your glues environmentally friendly?

Our glue is used for woodworking furniture, does not contain heavy metals, is environmentally friendly and pollution-free, and our glue has passed the test and has a test report.

Do you have a MOQ request?

Yes, we require that all international orders have an ongoing MOQ. If the quantity is too small, our factory cannot produce, and the cost is quite high, too.
Different items have different MOQ. If you want to know the MOQ, please go to the catalog and select the product you are interested in.

What are your prices?

Our prices vary based on order quantity and material cost as well as other market factors. After your company contacts us for more information, we will send you an updated price list.

What certification does your factory have?

We have ISO, FSC, BSCI reports.

Can you supply the relevant documentation?

Yes, we can provide most documentation as your request, such like wood products test report, glue test report, paint test report, fumigation certificate, phytosanitary certificate.

What is the average lead time?

For samples, the lead time is about 7-10 days.
For mass production, the lead time is 45-60 days after receiving the deposit payment.
The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.
If our lead times do not work with your deadline, please recheck and confirm with our sales. any way we will try our best to satisfy your needs. In most cases we are able to do so.

What are the standards for outdoor garden wood decoration products?

Our products are made of pure natural solid wood. So it is normal for the product to have tree knots or a little soft burr.
And our plates are heat-treated, and the moisture content is less than 13% to be qualified.

What packaging methods are these products mainly exported in?

There are two kinds of packaging methods for outdoor garden wooden decoration products:
1. The single package of small products is mainly packaged by hanging cards, sticking barcodes or color labels, and then 4/6/810/12/16/24 pieces are put into an outer carton. You can also put small products into an inner box, and then 4/6/8/10/12 boxes into an outer carton.
2. Large pieces of disassembled products are mainly K/D packaging directly into the outer carton or K/D packaging into the inner box, and 2/4 boxes into an outer carton.
We can also pack according to customer's requirements.

What kind of shipping method?

For general samples, international express can be selected, and we will arrange international express according to the express account information provided by the customer. Such as UPS, FEDEX, DHL, EMS and other international express. Or send it to your bulk location, and other suppliers will help arrange it together.
Usually bulk goods are shipped by sea. And we generally only do the whole container shipment, according to the specified forwarder information or the Contract ID provided by the customer, we will arrange the shipment.

What kinds of payment methods do you accept?

You can make the payment to our bank account by T/T or L/C at sight.
usually 30% deposit in advance, 70% balance against the copy of B/L.